At Lio Hikes, we aim to deliver your orders quickly and reliably, no matter where you are in the world. This Shipping Policy explains how we handle order processing and delivery.
All orders are processed once payment is confirmed through our cash-on-delivery method. Orders are typically prepared for shipment within 2 to 4 business days. You will receive a confirmation message with details once your order has been dispatched.
Delivery times vary depending on your location. On average, orders are delivered within 7 to 21 business days. Please note that delivery times may be longer during peak seasons, holidays, or due to unavoidable delays in transit.
We work with trusted international and local courier services to ensure your package arrives safely and on time. Once your order has shipped, you may receive tracking details where available.
Shipping costs, if applicable, will be calculated and displayed at checkout before you confirm your order. In some cases, promotional offers may provide free or discounted shipping.
If a delivery attempt fails due to incorrect address details or refusal to accept the package, the order may be canceled. In such cases, re-delivery may require additional charges.
For questions about shipping or order status, please contact us at [email protected].