Privacy Policy

At Lio Hikes, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

We may collect personal information that you provide when placing an order or contacting us, including your name, shipping address, email address, and phone number. We also collect non-personal information such as browsing behavior, device details, and IP address to improve our website and services.

How We Use Your Information

The information we collect is used to process your orders, provide customer support, and enhance your shopping experience. We may also use your information to send order updates, promotional offers, and product recommendations.

Payment Method

We only offer cash-on-delivery as our payment option.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share necessary details with trusted service providers, such as shipping partners, only for the purpose of fulfilling your orders.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to keep your data secure, please note that no method of transmission over the internet is completely risk-free.

Cookies

Our website may use cookies to improve functionality and provide a better shopping experience. Cookies help us track preferences, remember your cart, and analyze site performance. You can manage or disable cookies in your browser settings, but some features of our site may not function properly without them.

Opt-Out Instructions

If you no longer wish to receive promotional communications from us, you may opt out at any time by contacting us at our email. You may also request the removal of your personal information from our records by sending us an opt-out request.

Email Contact

For privacy-related concerns, opt-out requests, or questions about this policy, please reach us [email protected].